End-of-Life Announcements and Unsupported Technology

Technology that is “Non-Supported” refers to hardware and software products which the MANUFACTURER is no longer supporting or which are not compatible with existing SLOCOE systems and/or infrastructure. This status indicates that parts and services can no longer be reliably obtained.

SLOCOE will continue to support this equipment with “best efforts*” by exhausting all available support resources. However, users are forewarned that eventually, service on this technology will not be possible. At that point, support of the technology will fall to the individual site or the technology will need to be surplused.

Computers – PC
Desktops below Core i7 and 3.4 Ghz
Laptops below Core i5 and 2.5 Ghz

Computers – Apple:
Apple: Obsolete Products listed by Apple as obsolete – Parts are no longer available.
Apple Products purchased after Fall 2001 will not be supported.

Software and OS’s:
Windows 98, ME, NT4, 2000, XP, Vista (Microsoft products End of Life Announcements)
Microsoft Office 2003 and older.
Mac OS (Any Version)
Word Perfect
Internet Explorer 10 or older
Adobe Reader Version 9.x or older. (Click here for Adobe list of supported products)
Adobe Acrobat Standard/Pro Version 9.x or older.
Adobe CS5.5 and older
Quicktime

*Best Effort is defined as repairing and/or replacing defective parts as available from the manufacturer and other sources. Equipment will not be upgraded (CPU, hard drive, memory, etc.) to overcome performance or capacity limitations of the hardware.